Real people, real answers
Talk to the IPTVDigi team
Questions before you subscribe, help getting set up, or something that has stopped working — whichever it is, pick the route that suits you and we will pick it up.
Send us a message
Everything marked with an asterisk is required. We reply to the email address you give us here.
Support questions
How quickly does IPTVDigi reply?
Live chat and WhatsApp are the fastest routes and are usually answered within a few hours. Email and the contact form are checked throughout the day. We do not use an automated ticket queue — a person reads your message.
I am already a customer and something stopped working. What should I do?
Message us with your username, the device you are on and what you are seeing on screen. Nine times out of ten it is fixed in a couple of messages, and having those details up front saves a round trip.
Can you confirm whether a specific channel is available?
Yes — send us the channel name and we will tell you plainly whether it is in the lineup, before you pay for anything.
Can I change my plan or add connections mid-term?
Yes. Tell us what you would like and we will adjust your line and explain the difference in price for the time remaining.